Here at Jaunt we’re taking every step we can to prevent fraud.
Our customers come first, which is why it’s essential that we work together to stop fraud and make sure fraudsters aren’t profiting from the system at everyone else’s expense.
We’ve outlined some of the different types of fraud, together with how we are doing our best to put a stop to them, along with some general information on what you can do to help protect yourself.
Please click on the links below to find out more about:
To make our fraud prevention measures as effective as possible we get data from a wide range of industry-wide sources. These include other businesses, police forces and other law enforcement bodies. Once we have this, we use state-of-the-art technology to cross-reference it with our internal databases and other external data sources, and by liaising with insurers to check information that might look suspicious.
Why do we go to all this trouble?
Fraud is something that might have a negative effect on our customers, so we’re committed to fighting against it. We are always working hard to improve our security measures, protect our customers and their personal data. It’s as simple as that.
Should you deliberately withhold accurate information about yourself and your circumstances you could invalidate your insurance. It is essential that you honestly disclose all relevant information. Remember we do make checks on the information disclosed and can identify fraudulent behaviour.
Inevitably there will be some people who fall victim to the professional fraudsters. Below are some examples:
These are insurance brokers who sell fake policies to motorists. These policies may appear to be genuine. In some cases, they are actual policies which have been purchased from legitimate insurers and then altered before being passed on. The unsuspecting customer would not know that they were buying a policy that’s not real.
Other instances of ghost broking can include the fraudsters buying a policy and then cancelling it almost immediately. This would enable to them to claim the refund as well as keeping hold of the customer’s money.
Crash for Cash
You may be aware of this type of fraud, as it has been covered in the news. The three key ways in which fraudsters do this are:
Insurance fraud may not be something you’ve thought about before and we know that it can seem complicated and confusing.
In simple terms insurance fraud is when you withhold information from your insurer. This could be anything from your occupation to your correct age. Whether this information is withheld accidentally or on purpose it could invalidate your policy which would mean if you needed to make a claim your insurance company might not pay. It could also ultimately result in prosecution and/or being fined. Motor insurance fraud is an increasing area of concern.
In addition to our fraud prevention measures there are some things you can do to help protect yourself as well. We’ve listed some of these below to help you:
Keep your passwords safe
Always log out of any websites which hold information about you, including payment details
Keep your personal information private
Keep your bank and credit cards safe
Keep your kit safe
The points below are relevant to all devices you use to access the internet, including computers, laptops, mobiles and tablets
Uninstall any unwanted software
Sometimes companies may need to access your computer remotely (for example, IT companies for repair purposes). Unfortunately, fraudsters can also use this to gain access to your devices. It is always best to remove any software which you don’t need.
Take care when buying items online
It’s always best to only buy goods online from reputable companies. However, there are still a number of things to look out for to help spot a fraudulent website:
If you would like more information about how to help protect yourself against financial and cyber crime we have included links to some external websites for you to visit: