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Have you tried our help section?

You’ll find loads of answers to common questions in our Help section. If you can’t find what you’re looking for there, get in touch by phone or email.


Drop us an email for queries about new and existing policies, questions about Jaunt or general musings about the universe if the mood strikes.

We’ll get back to you as soon as we can. Should be within the next working day.


For all press enquiries, please email us.

If you’re still a bit old fashioned and want to give us a call. Our opening hours are:

Monday – Thursday – 9am-5pm

Friday – 9am-4pm

Saturday – 9am-5pm (closed for lunch 12.30pm-1.30pm)

Sunday – 9am-4pm (closed for lunch 12.30pm-1.30pm) 

So you know...

Jaunt policies are all done online, but if you have any questions about yours or need to cancel, just drop us an email on If you cancel your policy before cover has started you’ll get a full refund. Cover for part days or days which have already started will not be refundable. For full details on our refund policy check out our FAQ page.

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COVID-19 Update

We are continuing to monitor the Coronavirus (COVID-19) pandemic as it develops and are ensuring that our employees and business are protected, whilst doing our very best to maintain service levels for customers.

Please be assured that the cover provided by your Jaunt short-term insurance policy will be unaffected by the COVID-19 pandemic.

Please sign in to your customer access area in the first instance if you need to view or manage a policy, or email us at

Sorry for any inconvenience and thanks for your support.

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