You’ll find loads of answers to common questions in our Help section. If you can’t find what you’re looking for there, get in touch by phone or email.Get Help
If you're still a bit old fashioned and need to give us a call, our opening hours are:
Monday to Thursday
9am - 5pm
9am - 4pm
Drop us an email for queries about new and existing policies, questions about Jaunt or general musings about the universe if the mood strikes. We’ll get back to you as soon as we can. Should be within the next working day.
Jaunt policies are all done online, but if you have any questions about yours or need to cancel, just drop us an email on firstname.lastname@example.org. If you cancel your policy before cover has started you’ll get a full refund. Cover for part days or days which have already started will not be refundable. For full details on our refund policy check out our FAQ page.